Spin Casino - Terms and Conditions
Welcome to Spin Casino, a world-class provider of online casino.
These Terms and Conditions and the documents referred to in them (together, the “Terms” apply to customers (“Customer/s” “You”) who access and use any of the Apps or Websites offered by, or register for an account (collectively referred to as “Our Services”) with any of brands managed by, Betway Limited (“Spin Casino”, “Us / We / Our”).
Understanding these Terms
To help You understand these Terms we have tried to write them in clear, plain English and we've also added some explanations in plain English. These explanations appear throughout these Terms, in italics. These explanations are not legally binding, but everything else in these Terms is.
It is important that You take the time to read and understand these Terms because they affect Your rights and, in some cases, will result in You not being paid by Us, or being excluded or prevented from playing with Us. If You have any questions about anything contained in these Terms or if there is anything You do not understand, please get in touch with Us and we will be happy to answer Your questions. Please in particular pay close attention to the Important Note that is directly below and then please read the remainder of the Terms carefully.
IMPORTANT NOTE: PLEASE READ THIS NOTE BEFORE YOU MOVE ON TO THE REMAINDER OF OUR TERMS
Everything contained in these Terms is important and should be read by You, but We would like to draw Your attention in particular to the following sections and the important terms that they contain.
These sections have the potential to seriously affect Your interests. You must read the sections themselves and not rely on the short summaries below. The reasons that they are important are as follows:
- Section 3 – Verification and Eligibility: We will need to complete certain verification checks before allowing You to do certain things in connection with Your account. If we’re unable to complete these checks to our reasonable satisfaction, we will suspend and, ultimately, close Your account and pass on any necessary information to the relevant authorities. Please read section 3 carefully.
- Section 4.1 – Duplicate Accounts: You may only hold one account with Us. If We discover that You hold more than one account, We will have certain rights including the right to close all Your accounts, to void bonuses and winnings, and to retain positive balances. Please read section 4.1 carefully.
- Section 5 –Withdrawals: You are generallypermitted to withdraw up to the full amount of Your real money balance at any time, but in certain limited circumstances, We will delay or withhold Your withdrawals. These circumstances include situations where we have to make regulatory checks, where we discover or have reason to think You have done something wrong (we call each of these a “Prohibited Activity”), and where there has been an Error, Malfunction or Interruption (see section 11) which has caused an incorrect payout. Please read section 5 carefully.
- Section 6 – Prohibited Activities: these are the things You may not do, for example cheating, colluding with others, allowing others to use Your account, using stolen funds, providing untrue information to us or gambling using software or ‘robots’. If You do these (and certain other) things, we have rights against You, such as cancelling/voiding Your bets, withholding relevant winnings, and suspending and, ultimately, closing Your account. Please read section 6 carefully.
- Section 7 – Suspending and Closing Your account: This section sets out when and why We can suspend and, ultimately, close Your account and what happens if We do so. Please read section 7 carefully.
- Section 11 – Errors, Malfunctions and Interruptions: all Our gambling software is tested carefully but computer software and systems are never perfect. Mistakes of odds and pricing can also be made in betting markets. If one of Our Services suffers a software error or presents incorrect information to You such as incorrect terms or winnings, We have the right to void affected transactions/winnings and not to pay You out. This includes circumstances where the problem is not obvious to You or Us and is only discovered by Us when we check or verify the result of a transaction. Please read section 11 carefully.
- Section 13 – Liability: This section sets out information about what We are, and are not, liable for; and what You are responsible for. It is important that You understand what We are liable for and what We are not liable for when You play with Us. It is also important that You understand that We will not be liable to You under these Terms, and nor do We owe You a duty of care, in respect of Our compliance or non-compliance with any regulatory obligations that We may be under from time to time including those relating to 'safer gambling' or 'social responsibility'. Please read section 13 carefully.
Other important documents forming part of the Terms
Not all of the legal terms and conditions that apply between You and Us are set out in these Terms and Conditions: some of them are contained in separate documents in order to avoid these Terms and Conditions becoming too long and cumbersome. We cross-refer to these documents and provide You with links to them at all appropriate junctures. They are nevertheless important terms and You should read and understand them just like the rest of these Terms and Conditions.
These cross-referenced documents/terms (which, together with these Terms and Conditions, form the“Terms”) include the following important documents:
- Promotions: Our Casino Welcome Bonus terms and individual terms and conditions which apply to bonuses, promotions, loyalty schemes and/or competitions (“Promotional Offers”) offer by Us; and
- Rules of the Game: The rules that apply to individual games presented via links embedded in the individual game
Your contract with Spin Casino
By selecting the “I am 18 years of age or older and I accept the Terms and Conditions and understand the Privacy Policy.” box when You register for an account with Spin Casino, or by accessing and/or using any other aspect of Our Services, You are agreeing (or will be deemed to have agreed) that You have read, understood and will be bound by these Terms.
If You have any questions about these Terms or if You do not understand anything about them, You should contact Customer Support (using the email address set out below) before proceeding. If You do not agree to any of these Terms, You should not use Our Services. In particular, if You have not read and understood the Important Note set out above, and the sections to which it refers, or if You do not agree with any of those sections or the terms they contain, You should not use Our Services.
Note: If You access the websites/apps of, register for an account with, and/or play or bet with any of the brands managed by Betway Limited, these Terms (including the associated documents listed above) apply to You. Please ask Us if You don't understand anything.